Privacy Policy

1. What Information We Collect

We collect information you provide directly to us, such as when you register for events, apply as an exhibitor, or contact us through our website. This includes:

• Contact Information: Name, email address, phone number, company name, and job title
• Event Registration Data: Ticket preferences, dietary requirements, accessibility needs, and event attendance history
• Exhibitor Application Data: Company details, booth preferences, product categories, and business information
• Communication Data: Messages, inquiries, and feedback you send us
• Technical Data: IP address, browser type, device information, and usage patterns (collected via Supabase and Rocket Analytics)

2. How We Use Your Information

We use the information we collect for the following purposes:

• Event Management: Processing registrations, sending event updates, and managing attendee communications
• Exhibitor Services: Processing applications, coordinating booth arrangements, and sending exhibitor communications
• Email Communications: Sending transactional emails via Resend (confirmation emails, event reminders, application updates)
• Analytics & Improvement: Understanding how visitors use our site to improve functionality and user experience
• Legal Compliance: Fulfilling legal obligations and protecting our rights

3. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience. For detailed information about the cookies we use, their purposes, and how to manage them, please visit our Cookie Policy.

Cookies are categorized as:

• Necessary: Required for site functionality, security, and authentication
• Analytics: Help us understand site usage and improve performance
• Marketing: Enable personalized advertising and retargeting
• Preferences: Remember your settings and preferences

5. Your Rights

GDPR Rights (EU/UK Residents):

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent at any time

CCPA Rights (California Residents):

• Right to know what personal information is collected
• Right to know whether personal information is sold or disclosed
• Right to opt out of the sale or sharing of personal information
• Right to delete personal information collected
• Right to correct inaccurate personal information

To exercise any of these rights, please contact us at info@emergencyservicesexpo.ie.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Specifically:

• Event Registration Data: Retained for 2 years after the event for follow-up communications and analytics
• Exhibitor Applications: Retained for 3 years for business records and future event planning
• Consent Records: Stored locally in your browser (localStorage) under the key expoie_consent_v1. You can clear this at any time by clearing your browser data
• Analytics Data: Retained for up to 2 years for performance analysis

7. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us: